Help center (loosely defined)

Support

Welcome to Hatable Support, where your ticket goes to die. Average response time: ∞

4,291

Unread tickets

Avg. response time

0

Issues resolved

Contact methods

Choose your preferred way to be ignored.

Email

support@hatable.dev

Unmonitored

Twitter / X

@haborable (we misspelled our own handle)

Sometimes checked

Discord

We have a Discord! It has 4 members. Three are bots.

Chaotic

Phone

We don't have a phone number. If you call any number and someone picks up, it's not us.

Does not exist

Frequently asked questions

How do I contact support? +

You just did. This page is our entire support system. If you need more help, try reading this page again, but slower.

My app isn't working. +

Correct. That's the product. If your app IS working, please report it as a bug.

Can I get a refund? +

A refund of $0 has been processed to your account. You should see it reflected immediately as no change whatsoever.

The site is down. +

Yes. See our status page for details. Short version: it's always down. Long version: it's always down and we know.

How do I delete my account? +

Close the tab. You never had an account. We use anonymous sessions. You were a ghost the whole time.

I accidentally built something good. +

First, don't panic. This happens to about 0.3% of users. Try adding more features until it breaks. If that doesn't work, change the color scheme to Comic Sans colors. There's always a way to make it worse.

Is Hatable hiring? +

No. See our careers page for jobs we're not hiring for.

Can I use Hatable for my startup? +

Legally, yes. Ethically, please don't. Practically, you already did and you're looking for validation. We can't give you that.

Your AI generated something offensive. +

We actually take this one seriously. Email support@hatable.dev with details. It's the one email we'll read.

Will you add [feature]? +

No. We're at capacity. By 'capacity' we mean one person and an AI, and neither of us want to add your feature. But we appreciate you thinking of us.

If none of the above helped, that's expected. You're on your own. Godspeed.